At OSKY, we staunchly believe that robust corporate governance is the bedrock of our strategy for fostering sustainable growth and enhancing the quality of service to our valued clients. Our vision extends beyond digital innovation and technical prowess. We are driven by a purpose – to collaboratively craft superior experiences that contribute to a more interconnected world. This commitment underpins our dedication to better serving the needs of our clients, team members, communities, and stakeholders.

This guide provides valuable insights into the methodologies OSKY has implemented to bolster the security and privacy of its services. The governance structure and operational practices at OSKY are meticulously outlined in a series of pivotal documents and policies. The following is a concise overview of these key materials, accompanied by access to the full texts of the documents, policies, and charters, providing transparency into our corporate framework.

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Environment

Document TitleLast Updated
OSKY Environmental PolicyDecember 5, 2024

Quality of Service

Document TitleLast Updated
Service Continuity and Disaster Recovery StrategyFebruary 22, 2024
Incident Management Response StrategyFebruary 22, 2024
Backup and Recovery StandardsFebruary 22, 2024
Change Management FrameworkFebruary 22, 2024
Continuous Service ImprovementFebruary 22, 2024

Security

Document TitleLast Updated
Secure Web Development FrameworkOctober 17, 2024
Cloud Security Framework: Aligning with ASD Essential Eight StrategiesApril 4, 2024
Strategic Information Security Awareness ProgramFebruary 22, 2024
Penetration Tests MethodologyFebruary 22, 2024
Security Continuous MonitoringFebruary 22, 2024
Denial of service (DoS) attacks Detection and Mitigation ControlsOctober 17, 2024
Intrusion Detection or Prevention SystemsOctober 17, 2024
Data Transfer ProtocolsFebruary 22, 2024
API Key ManagementFebruary 22, 2024

Service Transition

Document TitleLast Updated
Services Transitioning and ReleaseFebruary 22, 2024
OSKY Service Support ModelFebruary 22, 2024
Service Operations FrameworkFebruary 22, 2024
Account, Project Management, and Service Management Engagement ModelFebruary 22, 2024
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