Since 2018, St Vincent de Paul Society has relied on OSKY to provide ongoing support and maintenance for its critical web applications: Assist a Student (AAS) and National Overseas Database (NOD). These systems are essential for managing donor contributions, allocating funds to students, and overseeing international programs. The Society required a robust Service Level Agreement (SLA) to ensure system security, reliability, and functionality while supporting its mission to serve communities effectively. OSKY was engaged to deliver comprehensive Support and Operations Services to maintain the seamless operation of these applications.
The Society faced the need for continuous and reliable support for its essential systems. The challenge lay in ensuring system security, stability, and functionality to handle critical operations like donor management, fund allocation, and program oversight. This required a partner capable of providing proactive monitoring, responsive support, and regular updates while maintaining alignment with the Society’s mission and operational goals.
OSKY has delivered consistent and high-quality support for the AAS and NOD applications under a detailed SLA since 2018. Key services provided include:
Through its partnership with St Vincent de Paul Society, OSKY has demonstrated its commitment to delivering reliable and ethical support for critical applications. By prioritising security, efficiency, and scalability, OSKY has helped the Society enhance its operations and better serve communities in need. With sustainable practices and a focus on long-term success, OSKY continues to be a trusted partner in empowering the Society’s mission.
Over the past five years, OSKY’s SLA has delivered measurable benefits:
Through its partnership with St Vincent de Paul Society, OSKY has demonstrated its commitment to delivering reliable and ethical support for critical applications. By prioritising security, efficiency, and scalability, OSKY has helped the Society enhance its operations and better serve communities in need. With sustainable practices and a focus on long-term success, OSKY continues to be a trusted partner in empowering the Society’s mission.