Police Federation Industrial Planning Tool

Managed Services

OSKY Care

Technology Stack

Client

Police Federation of Australia (PFA)

Industry

Public Sector, Union

Location

Australia

Date

1 July 2024

    Background

    The Police Federation of Australia (PFA) is the national body that brings together members of the eight state, territory, and federal police associations and unions across the country. With over 65,000 members, the PFA required an easy-to-use web-based application to compare and contrast industrial agreements between jurisdictions on crucial conditions such as leave and pay. This tool would empower industrial officers to better represent their members during negotiations with State and Territory Governments.

    The existing system was outdated, difficult to use, and expensive to modify, necessitating a more efficient and user-friendly solution.

    Features

    Industrial Planning Tool: We developed a comprehensive application that includes:

    • Award Management: Upload jurisdiction-based awards, breaking them into clauses and subclauses for detailed comparison.
    • Condition Updates: Add new agreed conditions for police officers within their respective jurisdictions.
    • Comparison Tool: Compare awards and conditions between jurisdictions, ensuring equitable representation for police.
    • Document Library: A repository for industrial officers to access for research purposes.
    • Research Projects: Set up research projects to investigate potential future awards for police officers.
    • Progress Updates: Allow industrial officers to publish updates on their negotiation and planning progress to other officers.
    • Responsive Design: Ensure full responsiveness for use on desktop, tablet, and mobile devices.
    • Secure Access: Implement robust authentication to secure the application.

    Engagement and Approach

    OSKY, having a long-standing relationship with the PFA and supporting many of their websites and applications, was the natural choice for this project. Our approach involved:

    • Collaborating with the PFA through workshops to gather detailed business requirements.
    • Conducting a UX and design process to establish business rules, user experience, and application design.
    • Building an extendable and robust application that meets PFA’s current and future requirements.

    The Outcome

    OSKY continues to strengthen our relationship with the PFA by not only supporting their public-facing online presence but also by enhancing their internal operations. The Industrial Planning Tool helps PFA staff provide better outcomes for police across Australia and New Zealand more efficiently through a custom-built online tool.

    Benefits

    • Improved Productivity: The new tool increases productivity by providing a user-friendly interface and streamlined processes.
    • Enhanced Representation: The comparison tool ensures industrial officers can better advocate for police officers’ conditions.
    • Secure and Accessible: The application’s secure and responsive design ensures it is accessible and safe to use across various devices.

    Testimonial

    “The Industrial Planning Tool developed by OSKY has revolutionised our ability to compare and manage industrial agreements across jurisdictions. It is an invaluable resource that helps us better serve our members and negotiate effectively with state and territory governments.”

    – Maree McGuane, Office Manager at PFA.

    The Industrial Planning Tool is a living application that OSKY is proud to support in partnership with the Police Federation, showcasing the enhanced productivity and service provided through true digital transformation.

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