The National Accreditation Authority for Translators and Interpreters (NAATI) is the peak body responsible for certifying and setting standards for translators and interpreters in Australia. Seeking to provide a seamless online experience for its diverse audience, NAATI continued their partnership with OSKY in 2022; engaging them to modernise their website, improve user experience (UX), and ensure accessibility compliance.
With a wide range of users, including language professionals, students, and those seeking language services, NAATI needed a user-centric website that made their services easily accessible. The existing website’s design had become dated, and the user journey was not optimised for the diverse needs of its audience. Additionally, NAATI aimed to empower their team to independently manage and publish content through the use of Elementor.
Building upon their existing partnership, OSKY had established a continuous collaboration with NAATI. Previously, their efforts had primarily revolved around technical enhancements and integrations. However, in this latest engagement, the focus shifted towards elevating user experience, design, and content management – marking a more design-oriented and content-focused phase of their digital transformation journey.
This collaboration between NAATI and OSKY has brought about significant enhancements to NAATI’s online presence. The modern design, improved UX, and optimised site structure have made accessing services and resources effortless for their diverse users. The integration of Elementor has empowered NAATI’s team to efficiently manage content, enhancing their self-sufficiency in publishing pages and updates.
The ongoing partnership between NAATI and OSKY demonstrates the impact of strategic digital transformation in addressing user needs and organisational goals. The revitalised website not only provides an enriched online experience but also ensures accessibility for all users, reflecting NAATI’s commitment to inclusivity while still delivering a superior user experience.